Service Support

Manage and improve customer experience with better support.

Starting Arch3D

Arch3D is a subscription service that pays in proportion to the duration of use, and is reasonable because it can be used in any time period the user wants.
At the end of the service application process, our Software Services Engineer will deliver information for account registration.
User can easily install their own software.

Arch3D Service Application Process

  • 1. Preparation of a contract

    Sign up for the Arch3D subscription service and complete the contract

  • 2. Sharing User Information

    carrotphant: Send <Service application form>, <Software Supply General Agreement> Document
    Client : Reply after filling in the information

  • 3. Licensing

    Forward email for account registration, license keys, and an installer file.

  • 4. SW Installation

    Refer to the installation manual to install the software

Software Update

  • Add new features with continuous updates

    We provide continuous software updates for optimal performance.
    By adding researching and developing functions for better service, we will provide more accurate research resource data.

  • Easy software update

    When checking for updates from within the update notes or software, click the Update button and download them automatically online. * Click the Update button when it is activated in green.